A customer service job is where you answer the telephone for a company. Your job is to be the voice of the company and respond according to company policies and procedures. Also, for online customer service work, you will need professional equipment at home, a private room, no background noise and reliable Internet service. The company will likely test your connection and your typing abilities. There may be an interview to access your personality and character before they assign you to accept phone calls. You have probably used customer service before and so you should know what you expect when you call a company. Now is your chance to help customers who call.
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